Tavira · Algarve · Portugal
House Rules & Policies
Thank you for choosing Casa Bispo. To ensure a wonderful experience for everyone, please take a moment to read through our house rules and policies. We trust our guests to treat the home with care — these guidelines simply help set clear expectations for a smooth and enjoyable stay.
🕐Arrival & Departure
- Check-in: from 15:00 (3:00 PM). Please confirm your arrival time at least 24 hours in advance.
- Check-out: by 11:00 AM. Late check-out may be available on request, subject to availability.
- Host meet & greet is available at a mutually agreed time — we’ll welcome you personally, show you around, and answer any questions you may have.
- Self check-in via key lockbox is available. Your access code will be provided 24 hours before arrival.
- On departure, please leave keys inside and ensure the front door is locked.
🏡House Rules
- No smoking.
- No parties or events.
- Quiet hours from 22:00 to 09:00. Please be respectful of neighbours.
- No pets permitted — Casa Bispo is a pet-free property. No animals are allowed inside or on the premises at any time.
- The number of guests staying overnight must not exceed the amount booked.
- Please keep the property clean and tidy throughout your stay. Dishes should be washed and rubbish disposed of correctly.
- Wooden shutters must be locked when leaving the property unoccupied and when going to sleep. Inside windows can be left open.
- Air conditioning and heating should be used responsibly — turn off when not in the room.
📋Cancellation Policy
All direct bookings made through casabispo.com are subject to the following terms.
Payment Structure
| Payment | When Due |
|---|---|
| 1st payment — 50% | At time of booking to confirm your reservation |
| 2nd payment — 50% | At least 15 days before check-in |
Cancellation by Guest
| Scenario | Outcome |
|---|---|
| 1st payment (50% deposit) | Non-refundable at any time — secures your dates Non-Refundable |
| Cancel before 2nd payment due (15+ days before check-in) | No further payment required No Further Charge |
| Cancel less than 15 days before check-in | Full booking amount is due regardless Full Amount Due |
| No-show | No refund Non-Refundable |
| Failure to make 2nd payment by due date | Reservation is automatically cancelled — the property is no longer held Reservation Lapsed |
Cancellation by Host
In the unlikely event that we need to cancel your booking, you will receive a full refund of all payments made. We will also assist you in finding alternative accommodation.
Date Changes
Date changes are subject to availability.
Force Majeure
In cases of force majeure (natural disasters, government restrictions, pandemics), we will work with you to find a suitable solution, which may include date changes or credit for a future stay.
🔒Damage & Security
Guests are responsible for any damage caused to the property, furnishings, or equipment during their stay beyond normal wear and tear. Any damage must be reported to the host immediately via WhatsApp. Failure to report damage may result in additional charges.
ℹ️General Information
- The host is not responsible for any loss of personal belongings during your stay.
- In the event of a maintenance issue, please notify the host promptly so it can be resolved quickly.
- Any modifications to the booking (dates, guest numbers) are subject to availability and must be agreed in writing.
- By completing your booking, you agree to these house rules and policies.
Questions & Contact
We’re always happy to help. Please don’t hesitate to get in touch before, during, or after your stay.
Email: [email protected]
Phone / WhatsApp: +47 930 38 391
To cancel, please contact us immediately via WhatsApp or email [email protected]. We strongly recommend purchasing travel insurance to protect against unforeseen circumstances.